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Cómo funciona el bond (y cómo recuperarlo completo)

El bond y el excess no son lo mismo. Qué es cada uno, cuándo te devuelven el bond y la lista simple para recuperarlo todo.

Actualizado: · QuickVan Rental, Albion

Bond vs excess

BondExcess
Qué esUn depósito de garantía reembolsableLo máximo que pagas si el auto se daña en un incidente
Monto en QuickVan$500$2.000 por incidente en estándar; $500 con la protección opcional Stress Free. Conductores de 21 a 24 años suman $500
Cuándo lo pagasAl recoger el autoSolo si hay daños

¿Cuándo se devuelve el bond?

Dentro de 10 días hábiles después de devolver el auto. Los reembolsos se procesan los miércoles, así que devolver un jueves o viernes puede tardar un poco más que devolver un lunes.

Qué se puede descontar del bond

Según las condiciones del alquiler, los costos que dejes pendientes: gasolina que falte, limpieza extra, peajes o multas sin pagar y daños hasta tu excess. Si no hay nada que cobrar, te lo devolvemos completo.

Lista para recuperar todo el bond

  1. Toma fotos del auto por todos lados al recogerlo y al devolverlo.
  2. Devuélvelo con el mismo nivel de gasolina.
  3. Saca la basura y la comida (si haces delivery, revisa debajo de los asientos).
  4. Anota las autopistas con peaje que usas: los peajes sin pagar se te cobran después.
  5. Avisa cualquier daño de inmediato; esconderlo sale más caro.
  6. En alquileres largos, avisa con al menos 5 días antes de devolverlo.

Más detalles sobre las coberturas en nuestra página de protección.

Preguntas frecuentes

¿Cuánto tarda la devolución del bond del alquiler?

En QuickVan, dentro de 10 días hábiles después de devolver el auto; se procesa los miércoles.

¿El bond es lo mismo que el excess?

No. El bond ($500) es una garantía reembolsable. El excess es lo máximo que pagas si hay daños: $2.000 en estándar o $500 con la protección Stress Free.

Opiniones de clientes

Reseñas de clientes en Google

Directo de nuestro perfil de Google, sin editar.

3.9
Based on 51 Google reviews
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Camila Porto a year ago

Wow!!!! if you’re considering hiring from QuickVan Rentals, let me give you my four-time high-five experience so you know what you might really get (vs what others say). From the get-go: I’ve rented with them four times now, and every single time the team has been friendly, helpful and super-accommodating. • I hired a 4×4 for a weekend — nearly-new car, effortless to drive, great value. • I hired a campervan fully-equipped (sink & water, fridge, navigation, rear camera), plus they supplied chairs, table, all the bed items, even cooking stove/pans/pots. • On one trip I was away for 2 weeks and they didn’t have the exact campervan available, but they gave me a 8-seat van instead and offered to swap when the campervan became available. • The team: Lilian always ensures payments and the bond refund go smoothly and fast; Vivian expertly handles contracts and ensures fair pricing; Laura is super friendly and ensures the vans are available when I need them; Daniel the mechanic checks EVERYTHING — from full water tank, functioning gadgets, phone-connectivity for the nav system; Roberto the owner gives top customer service, full of jokes, welcoming, treats you like family. I found QuickVan after comparing many companies in the market, and their pricing was the cheapest by far, bond is very affordable, and the rental process is very smooth. I can’t be more in disagreement with all of the negative reviews online!! please go check them yourself because my experience has been consistently excellent and I can guarantee yours will be the same! If you’re after a car/van rental, I absolutely recommend going ahead with them! they’ll sort your weekend or road-trip needs with ease. Thanks QuickVan team once again, I’ll be forever grateful for all the adventures and memories you helped me to make! I’ll definitely be back!

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Catalina Roldán a month ago

Excellent service and a really great experience overall! The staff were very friendly, helpful, and professional throughout the whole process. Everything was easy and straightforward, and the customer service was excellent. I would definitely recommend QuickVan to anyone looking for reliable and friendly service!

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Mathys 2 months ago

⭐⭐⭐⭐⭐ Great rental company for scooter ! The service is very efficient and fast, and everything was easy from start to finish. The team is friendly, professional, and responsive. The scooter was in great condition and the whole rental process was really smooth. Highly recommend!

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A selection of 4–5 star reviews from our customers. The rating above counts every Google review — read them all on Google.

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